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Microsoft Dynamics CRM alongside Office 365 empowers your teams to engage more effectively with your customers throughout their journey life cycle.

This combined power of CRM with already-familiar Office tools helps your employees achieve goals across Sales, Marketing, Social, and Customer Care.

It's not enough to have the best people. Even the best teams must be equipped with the right tools to maximize 110% of their efforts. When paired with Office 365, Microsoft Dynamics CRM redefines productivity at a completely different level.

Small business and sales management can greatly benefit from CRM. Logic would have us focus on sale efficiency and effectiveness followed by marketing and customer support. To keep up with competition businesses need to improve selling practices. Selling in an intensely competitive environment require better ways of doing business. To keep up with the competition small businesses need to respond quickly and more effectively to sales opportunities. Cloud Secure Solutions (CSS) offers Dynamics CRM from Microsoft offer:

Major Functions Benefits
  • Sales pipeline and opportunity management
  • Contact management
  • Sales specific work-flow and processes
  • Sales forecasting, reporting and analysis
  • Empowers growth of more profitable relationships with customers
  • Maintain focus on productive activity
  • Improving sale operations
  • Drive revenue
  • Improve sales efficiency
  • Transform service into a profitable line of business
  • Reduce costs of customer service and field service
  • Increase customer loyalty
  • Decrease discounts

You can’t let opportunities slip through your fingers. You need a repeatable sales process and improve visibility into the ROI on leads generated and marketing efforts. The solution must also be easy to use yet complete. Key to this success is sale force automation, marketing and better customer service and the tool that empowers this is CRM applications.

To address this need Cloud Secure Solutions offers the Cloud-based Microsoft’s Dynamics CRM. We take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales. Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With marketing management and automation software from Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns. Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touch points.

Microsoft Dynamics CRM allows you to gain control of your business, manage your supply and demand channels, and build strong relationships with your customers. Find out why Dynamics CRM is used by 1.7 million users worldwide and is the number one solution for sales, marketing and customer management.

The Cloud Based Dynamics CRM solutions are the same as the on-premise solution, except they are hosted in a data center. But the cloud solutions strategic, financial, operation and people benefits over the traditional on-premise solutions. The combination of these benefits plus the cloud-based security solutions offered by Cloud Secure Solution are driving people to seek these offerings.

The Cloud Based Dynamics CRM solution can make scheduling appointments with your clients a breeze, send mass email, set up reminders, automatically generate custom reports, and ultimately reallocate time and energy back to your own staff. Dynamics CRM works will with the other office 365 tools. They have been seamlessly integrated to work together. This creates a productivity advantage beyond the on-premise solutions.

Typically, resistance to this solution comes from hesitation for SMBs to store their data on a third-party cloud. Cloud Secure Solutions uses the industry leading Cloud based security solutions to protect the vital data and information in the cloud.