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exchange online

The power of the best Microsoft products in Office 365

There are tried and trusted favorites such as Exchange for email on the go and SharePoint to edit and share documents, together with Lync for instant messaging and online meetings and Office Web Apps and Office Professional Plus to create documents. What's more, you can access your information on a PC or laptop or on Windows, iPhone or Android mobile devices.

  • Office Professional Plus- Outlook, Word, Excel, PowerPoint, Publisher, Access, InfoPath, Lync and more. Learn more
  • Office Web Apps- Office Online with Word, Excel, PowerPoint and OneNote available over the Web. Learn more
  • Exchange - access email, calendar and contacts from anywhere, at any time, on almost any device. Learn more
  • SharePoint - create, access and share documents and insights, contacts, calendars and tasks online. Learn more
  • Lync - find and connect via instant messaging (IM), video calls or online meetings from within Office. Learn more

Office 365 includes Exchange online, giving you access to email, calendar, and contacts from virtually anywhere, at any time. With Exchange Online you get automatically updated email, calendar, and contacts on the devices you use most, including PC and Mac computers, iPhone, Android phones, Windows mobile Phones and Blackberry smartphones.

Get professional, easy-to-manage email. Exchange Online provides each user with a 25-gigabyte (GB) mailbox and lets them send email messages up to 25 megabytes (MB) Exchange online connects with Microsoft Outlook 2010 or Outlook 2007 and use all of the rich Outlook functionality you already know and use, whether you are connected to the Internet at home or in the office or you are working offline Exchange online is easily schedule meetings by sharing calendars and viewing them side by side, so you can see your colleagues' availability and suggested meeting times from your calendar. Access your Exchange online email, calendar, and contacts from nearly any web browser while you keep the rich, familiar Outlook experience with Microsoft Outlook Web App. Help protect your organization from spam and viruses with Security Protection for Exchange. Exchange online gives you access to email, calendar and contacts from virtually anywhere, at any time, on desktops, laptops and mobile devices* - while it helps to protect against viruses and spam.

Work from almost anywhere and get automatically updated email, calendar and contacts on the devices you use most, including PCs, Macintosh computers, iPhone, Android phones, Blackberry smartphones, Windows Mobile and Windows Phones.

Get professional, easy-to-manage email Exchange online provides each user with a 25-gigabyte (GB) mailbox and lets them send email messages up to 25 megabytes (MB). Connect with Microsoft Outlook 2010 or Outlook 2007 and use all of the rich Outlook functionality you already know and use, whether you are connected to the Internet at home or in the office or you are working offline.

Exchange online makes it easy schedule meetings by sharing calendars and viewing them side by side, so you can see your colleagues' availability and suggested meeting times from your calendar. Access your email, calendar and contacts from nearly any web browser while you keep the rich, familiar Outlook experience with Microsoft Outlook Web App.

Exchange Online is one of several cloud services offered by Microsoft Office 365 for enterprises. These Internet-based services are designed to help meet the need for robust security, 24/7 reliability, and user productivity.

Each service is designed for reliability, availability, and performance with a financially backed service level agreement (SLA) for a guaranteed 99.9-percent scheduled uptime. Microsoft deploys patches, security updates, and back-end upgrades, helping to eliminate the time and effort organizations spend managing their servers.

Exchange Online is hosted in Microsoft-managed, enterprise-level data centers that are designed to operate highly available online services. Exchange Online provides a financially-backed Service Level Agreement (SLA) with a 99.9 percent uptime guarantee.

Hardware failures, natural disasters, and human error all have the potential to affect service availability. To address this, Exchange Online offers service continuity management, a process for managing risks to ensure that the Exchange Online infrastructure is capable of providing continuing services if unexpected events occur. Service continuity management for Exchange Online includes provisions to quickly recover from these events.

Exchange Online was designed for organizations that want to get the benefits of cloud-based email with the robust capabilities of an on-premises Exchange deployment. The service provides the core features of Microsoft Exchange Server, so you and your users get the same familiar and powerful Exchange features that millions of users rely on in their on-premises email systems today.

Because it includes hardware, software, support, and upgrades, using Exchange in the cloud can provide enterprise messaging at a lower total cost of ownership than on-premises systems. Because it is a subscription service, Exchange Online turns large, acute capital expenditures into predictable monthly costs.

In a fast-paced global economy, you need to be able to adapt quickly to changing business conditions. Because it can scale up quickly, Exchange Online provides the tools to respond effectively to changes in workforce size, mergers and acquisitions, and the need to extend email to new parts of your workforce.

Deploying, managing, and upgrading on-premises email infrastructure can be time consuming and complex. With Exchange Online, there is often little or nothing to deploy—you simply “turn it on.” Server maintenance, security, and upgrades are included in the service, greatly reducing the burden on IT administrators. At the same time, you maintain control over most of the policies, services, and features that impact your business.

Especially with shrinking IT budgets, you may be facing challenges in maintaining the degree of email reliability and availability you need to stay competitive. Exchange Online is built for high availability and data redundancy. Advanced Microsoft data centers meet or exceed a wide range of recognized industry standards. Exchange Online provides a financially-backed, 99.9% uptime Service Level Agreement that compensates customers if uptime falls below the guaranteed level.

Today’s workers are increasingly distributed and mobile, working from more locations and using more platforms than ever before. To stay productive, they need full-featured access to email wherever they go. Today’s mobile workforce is well-served by Exchange Online. It delivers anywhere access, enabling users to connect to mailboxes with a consistent experience across PC, phone, and browser. Large 25GB mailboxes means your users do not have to waste time cleaning out their mailboxes to make space, or moving email to offline PST files that cannot be accessed remotely. All of their email data is available to them, wherever they go.

PC: Exchange Online provides a full-featured Microsoft Outlook® client experience without the need for a VPN connection, including a robust offline experience so your users can be productive even when Internet access isn't available. Phone: Mobile access is available from a wide range of devices that connect directly to Exchange via the ActiveSync® protocol. These include Windows Phone®, iPhone, Nokia devices, and many more. Support for Blackberry devices is also available as an add-on. With Exchange ActiveSync, you can enforce security policies, such as PIN lock, on the devices that connect to your Exchange Online environment. In the event that a mobile device is lost or stolen, users or administrators can remotely wipe the device back to its factory settings from Outlook Web Access. Browser: Outlook Web Access provides a premium online access experience that matches the look and feel of the full Outlook client.

Mobile and distributed workers need robust collaboration tools to work together effectively across time and distance. Exchange Online provides access to the Global Address List (GAL) to make it easy for people to find and contact one another—even outside contractors or others who need to be in your company directory. Personal and shared distribution lists provide easy ways for people and teams to stay in touch. And, support for shared mailboxes and delegated mailbox access provides flexibility in sharing resources.

Effective shared calendaring is crucial to productivity. Exchange Online provides the same enterprise-class calendaring features as Exchange Server, with support for delegate access to mailboxes and calendars, which is essential for executive assistants and others who manage shared resources.

It is vital that you do not lose control of security and reliability as you move email to the cloud. Exchange Online provides rich and flexible compliance tools that help enable you to improve and streamline the compliance process.

Microsoft data centers use the latest hardware and software along with a minimum of “n+1” redundancy across disk drives, network connections, power sources and other components. Data are replicated across geo-redundant data centers, helping to protect against even the most serious local crises. Experts monitor systems around-the-clock and failover systems are tested regularly, with regular third-party certification. Finally, a defense-in-depth security strategy is followed using best-in-class operational processes.

If you have ever reflected on questions such as, “When’s the last time we tested our disaster recovery plan?” and “Are we confident we could do a mass restore of our email data from backup?” you may find that Exchange Online provides a higher-level of availability and security than you have today.

Microsoft Forefront® Online Protection for Exchange is included as part of the Exchange Online subscription, to help block malware from reaching your users’ inboxes. This is an enterprise-class anti-virus and anti-spam service that uses proprietary anti-spam technology to identify spam while letting legitimate messages through with a high degree of accuracy. Multiple and complementary anti-virus engines help catch email-borne viruses and other malicious code in incoming, outgoing, and internal email messages. This helps protect your organization from malicious content that originates from behind your firewall. All of this is built-in to Exchange Online with no configuration necessary to start or maintain the filtering technology.

Managing corporate email can be complex. With Exchange Online, many of the most time-consuming tasks are taken care of by Microsoft, including the management of hardware, updates, and upgrades. Additionally, Exchange Online delivers a streamlined administration experience, making it easier for IT administrators to configure and manage email services in ways that benefit the business.

Your organization needs to keep a single, centralized directory for users, despite moving some services to the cloud. Exchange Online enables synchronization between cloud services and on-premises Active Directory® servers, eliminating the need to administer user identities in two places. The Active Directory Synchronization tool is a free download that you install on a server in your network. The tool synchs any changes made in Active Directory and pushes those changes to the Microsoft Online environment. This also means you have one, unified GAL across on-premises and cloud applications.

When you move your messaging services to the cloud, you will need a service provider that delivers the highest levels of support and stands behind its service level agreements. Exchange Online has a financially backed commitment of 99.9%+ availability. We can make this commitment because of built-in redundancy throughout the system, including at the data center level, and because of the investments we make in operational excellence. Additionally, support for your IT administrators is available around-the-clock, via phone, web, or email. Open issues are updated in a central location and a wide variety of help and support documentation is available 24/7.

While moving email to the cloud removes some of the burden on your IT administrators, they must stay in control of the policies and features that support your business objectives. A web-based administration center gives your IT administrators the ability to: Manage subscriptions, billing, and trial accounts. Set up new users, and provision them with services. Reset user passwords, individually or in bulk. Manage shared contacts, distribution groups, anti-spam settings, conference rooms, and mailbox quotas. Open support requests. Follow up on the status of open issues. Check service health, and download tools.

You may view user migration as a major challenge in moving to the cloud, and Exchange Online provides robust mailbox migration tools to help minimize disruptions. For non-Exchange systems, IMAP-based tools enable you to move email directly to Exchange Online. If your organization is running Exchange on-premises, a more sophisticated tool can be used to migrate the entire contents of your Exchange mailboxes, including appointments, meeting requests, personal contacts, and tasks.

In addition to a variety of migration tools, Exchange Online also supports coexistence for gradual migration to the cloud. You can use Exchange Online in combination with a local Exchange Server to allow some accounts to stay on-premises, while others are hosted. All users share the same email domain name and see the same global address list. Coexistence capabilities make it easy to test out the capabilities of Exchange Online with low risk.

Some of your employees may not have email, or use it infrequently. These are especially good candidates for cloud-based email. The Exchange Online Deskless Worker subscription provides basic mailbox access through Outlook Web Access, with a reduced storage quota. Users still get the same anti-spam and anti-virus capabilities, datacenter geo-redundancy, and service uptime guarantees as standard users. The Deskless Worker subscription is a great fit for factory workers, retail workers, and others who access email through shared computers or kiosks. You can provide the right level of capabilities to workers with different needs, and save money in the process.

The benefits of moving email to the cloud are clear; including lower costs, increased agility, simpler management, and higher-quality services. Exchange Online meets these expectations by delivering a wide-range of features and capabilities that support anywhere access, protection and compliance, and simplified administration. With Exchange Online, you confidently achieve the benefits of cloud-based email while delighting your users and reducing the burden on your IT staff.